Ready to turn your staff into an efficient team?

Perfect.

Welcome to:

Frontline Supervisor Fundamentals Workshop

Critical Tools for Agency Super Heroes

November 18 & 19, 2026

10am -1:00pm EST

(9am - 12:00pm CST; 8am -11:00am PST)

This is a live virtual training 🖥️

Congratulations!

You’ve received a big promotion, a new set of keys, access to approve timesheets, and an eager team to supervise, educate, support, and lead.

Problem is, nobody’s shown you how.

As a frontline supervisor you are a pivotal link in the service delivery chain and the key to your

organization’s effectiveness. (No pressure.)

You are now completely responsible for the performance of your team, regulatory compliance, translating instructions from upper management, and staff development, all while performing a multitude of administrative tasks and helping to ensure the health and welfare of those we serve.

Chances are, you could use a few new tools in your management toolbox.

This isn't easy...

Being a Frontline Supervisor is arguably the hardest spot in Providerland. You are the first place people look when work isn't happening correctly.

You are supporting individuals, staff, implementing service plans, checking and double checking compliance...and often feeling like there is no end in sight.

Some days you answer so many questions and spend so much time begging people to do their job that you can't get anything else done.

You are longing to solve these problems once and for all...but if you are honest...you worry that these problems are not solvable. You think...maybe this is just the way it is.

I promise you, there's another way.

In this 2-part online interactive session, supervisors, QIDPs, and other leaders will:

Learn and practice the 10 Fundamentals of Supervision
Analyze the root cause of all the questions that you get day in and day out…and bring them to an end for good
Discover the secret to finding and addressing the root cause of performance issues
Identify your own supervisory strengths and vulnerabilities...and learn how to shore those up
Quickly spot and defuse manipulative members of your team
Stop begging people to do their work and instill accountability and ownership
Understand how to keep the work moving correctly and on time
Leave your own personalized written Supervisor Success Outline
And more!

Hi, I'm Sara!

I know your days are busy, your job isn't easy, and the last thing you need is another training that sounds good but doesn't change anything.

You don’t have time for that nonsense.

You want a clear understanding of why you keep dealing with the same problems over and over, and you’d love a clear set of practical solutions that get your problems off your plate…for good!

And that…is exactly what you’ll get.

The steps to take. The words to say. The questions to ask.

For more than 35 years, I've worked in nearly every corner of the developmental disability field - from direct support and frontline leadership to management, investigations, activities, compliance, service coordination, housing, behavior support, organizational consulting, and more. I've spent my career helping provider organizations solve problems, strengthen teams, and improve the quality of services they provide.

So when we talk about the challenges you're facing, we're not talking about theories or "best practices" that only work on paper. We're talking about the real world.

You’ll leave with ideas you can actually use…the minute your training ends.

I'm glad you're here. Let's get started.